AVNA’s Customer Support Team
ANGELA DILLON
Sales & Marketing Manager
Strategic marketing and communications leader with 20+ years of experience driving growth for manufacturing organizations through brand positioning, rebranding, and integrated marketing initiatives. Proven success supporting business development and talent recruitment, aligning marketing with operational goals, and building cross-functional partnerships to deliver measurable results in fast-paced industrial environments.
ELLEN “ELLY” DOUGHERTY
Strategic Account Specialist
A 43+ year veteran of AVNA with in-depth knowledge of Medtronic accounts. Elly has been an instrumental player throughout the growth and success of AVNA into the MedTech space. Her expert knowledge on processes and procedures, attention to details and unwavering dedication to putting her accounts first has been recognized by her key contacts within the accounts she manages.
MARY RUDZIS-SCARAMELLA
Strategic Account Specialist
Client-focused Order Management and Account Support professional with 7+ years’ experience driving seamless order processing, account maintenance, and high-touch service for major accounts Skilled in training, process documentation, and managing high-volume concurrent orders.
JENNA PATERNOSTER
Strategic Account Specialist
A relationship-driven healthcare sales professional with 5+ years managing key hospital and physician accounts. As a Product Specialist for several key Medtech companies, she delivered > 100% YoY growth and exceeded quota. Known for strategic account planning and cross-functional leadership, she builds lasting partnerships and drives measurable customer satisfaction results.
RACHEL SEGAL
Strategic Account Specialist
4+ years A high-impact Account Manager who has delivered innovative solutions across mammography, breast biopsy, and medical imaging. She drives customer success while supporting product testing, market research, and FDA/ISO-aligned evaluations. With 12+ years as a proven sales leader, she’s earned President’s Club and multiple Top Gun awards for customer engagement.